Order and production management, in one view.
Every order — from the e-commerce storefront, the phone, or the point of sale (POS) — becomes a production ticket carrying its stem-level component list, wrap, card message, and fulfilment window. Designers work from a live board; managers see the day’s full load in one place.
Three capabilities at the core.
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01
Stem-level component lists on every ticket
Each ticket prints the full component list for the arrangement — every stem, in the count the design calls for — together with wrap and finishing detail, so a designer builds from the ticket without interpretation.
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02
Scheduled by fulfilment window
Every ticket carries its pickup or delivery window. The board opens on the current day and flags anything past due, so near-term work stays ahead of orders dated further out.
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03
Order detail carries end to end
Recipient preferences and handling notes are held on the customer relationship management (CRM) record and travel with the order from POS through production to delivery.
Component lists draw on live stem inventory.
Every component list consumes from a tracked stem count. When inventory falls short, the e-commerce storefront stops selling arrangements that cannot be built, and the morning digest reports what to purchase ahead of the next wholesale order.
- Dusty rose market 12 stems Enough for 6 bouquets
- White ranunculus 4 stems Short for tomorrow's orders
- Eucalyptus · seeded 3 bunches Enough
- Ruscus 2 bunches Enough
- Blush lisianthus 0 stems Out · on Wednesday order
The production workflow, step by step.
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01
Orders arrive sorted
Storefront orders taken overnight and phone orders entered the day before are queued by fulfilment window rather than by entry time. The 10 a.m. run sits at the top of the board because it leaves first.
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02
The component list is on the ticket
Stems, counts, wrap, and the card message appear on every ticket. Opening a ticket shows the complete build specification, which removes verbal handoffs between staff.
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03
Substitutions are recorded
When a stem is unavailable, the designer records the substitution on the ticket. It follows the order onto the care card and into the CRM record, so the change is documented against the order.
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04
Completion moves the order forward
Marking a ticket complete moves the order into the delivery queue, where the day’s runs are assembled. The board shows what is next in the production sequence at any point in the day.
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05
Exceptions surface automatically
An order with no delivery date is flagged for review. When the 2 p.m. same-day cutoff passes, the storefront stops offering same-day fulfilment. Production and the storefront run on one system, so availability stays consistent.
Production management questions.
What hardware does the board run on?
Any screen already on site — a wall-mounted display, a tablet at the workstation, or an office laptop. The board is a web application, laid out for legibility at a distance and few actions per ticket.
How much training do designers need?
Most designers are working confidently within an afternoon. The board uses a familiar ticket-and-column layout with a short list of actions: open, mark complete, move on.
Who builds the component lists?
Component lists are imported from your existing system during migration and can be edited at any time. Stem costs are held on the component list, so reported margin reflects wholesale cost as it changes. Production features ship on a regular release cycle, with priorities set by what operators ask for.
See your shop on FlorioPosy.
One platform, flat monthly pricing in Canadian dollars.
A product specialist walks you through the platform — point of sale, order management, delivery dispatch and event proposals — configured with your own catalogue. Approximately 30 minutes.
Or email info@florioposy.ca